Customer Reviews:
Showing reviews 1-5 of 27
 I can't imagine "Tempurpedic" being better December 24, 2005
Randall Tayler
36 out of 37 found this review helpful
Well, my three-year old was a bit disappointed when she discovered that you couldn't bounce on our new mattress, but my wife and I have loved it. My wife, who is pregnant, has loved it since the first night, and no longer has any pain in her sciatic nerve like she did on our previous mattress.
It's very comfortable. I was worried it might be too hard or too soft or not supportive enough, but it really does just feel great. I don't know if the 12" is truly any better than the 10", but we certainly don't regret getting the extra 2 inches of depth.
Negatives:
My wife has mentioned that it has an odor of plastic or something, but I haven't noticed it. She still wouldn't trade it for anything, though. It's only been one week though, and even that may dissipate with a little more time.
And the warranty is actually pretty limited. Nevertheless, if we have to pay to replace it even 5 years from now, it will have been worth it.
Here's the actual warranty received with the mattress; see paragraph 4 for the length of the coverage, and paragraph 3 for the disappointing clause "not responsible for... faulty workmanship" -- YIKES!:
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100% Customer Satisfaction Guarantee
Covered Products:
Mattresses manufactured by Sleep Shop will be covered by the terms and conditions of this warranty. The Sleep Shop will approve all designs that are 100% Sleep Shop foam and do not contain foam from other manufacturers.
Claim Limitations:
Warranty is limited to Sleep Shop products only. Any and all subsequent materials, labor, and/or freight and/or delivery charges are not covered under this warranty. Warranty coverage is limited to original purchaser.
Exclusions:
The Sleep Shop is not responsible for any subsequent damage resulting from product failure due to faulty workmanship by manufacturer and/or if finished product is abused or misused in any way or exposed to any liquids or chemical products. The Sleep Shop reserves the right to inspect all mattresess involved in warranty claims. All inspections will take place at the designated customer's manufacturing facility.
Coverage Period:
Sleep Shop Memory Foam is guaranteed to retain at least 90% of its original loft for a period of up to 10 years, covering the average life of a mattress.
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Then, as a footnote at the bottom:
"Additional 10 year warranty applies to mattress only and not pads."
So I guess it really is a 20 year warranty, though it reads like you're only covered for 10 years.
My wife is returning our un-opened Tempurpedic-brand pillows so we can buy the much cheaper versions from Sleep Shop.
 Great Choice !!!!! January 5, 2006
Paula C. (Nashville TN)
26 out of 26 found this review helpful
This bed is simply fantastic. I have a lot of back problems that prevented me from sleeping through the night. Since we got this bed about 1 month ago, I haven't been up with back pain once and don't constantly toss and turn all through the night to get comfortable. The quality of my sleep had improved beyond belief. My husband says he is sleeping better too.
We had slept on a Tempur-Pedic while on vacation and liked it. Since that vacation we had been discussing buying one but I really didn't like the price that went with the Tempur-Pedic brand. When I found this bed on Amazon I had a hard time convincing my husband to try it. He was hesitant because he thought it was so much cheaper than the equivalent Tempur-Pedic (or any decent traditional mattress for that matter) it couldn't possible be any good. Fortunately I was persistent enough to wear him down.
We are both extremely happy with the bed. He says he notices a slight difference between this bed and the name brand one but I don't. (I don't think it could get any better than this bed.) I've become a walking advertisement to all our friends and family. It has been great for us.
I have noticed that the price on this bed has changed quite a bit. When I first looked at the bed it was $150 cheaper than it was the day I wrote this review. I'm not sure if it jumps around or if it has been steadly been going up. The bed would still be well worth the price at $150 more.
Shipping was no problem; the bed arrived a little over a week after we ordered it. I did e-mail the Sleep Shop a couple of times about shipping and deliver and got very good customer service. The bed did have an odor when you first open it but that dissipates within a couple of weeks. I did not receive a copy of a warranty with the bed and have to contact the Sleep Shop about getting one but as another reviewer said even if you have to replace it every 5-10 years it would be worth it.
best bed in the world May 27, 2005
J. Minton
25 out of 28 found this review helpful
Ordered the bed in Jan. through Amazon.com. There is no other word to describe it except "fabulous." Worth every cent... and what a deal! I have had no back problems and nothing less than a perfect night's sleep since I got the bed.
Our Patience Paid Off!!! July 17, 2006
Caleb Dietrich
11 out of 12 found this review helpful
I'm always skeptical of who is writing these reviews, but I'm hoping I'm objective enough to convince you this is valid. And maybe prepare you for what you might encouter when purchasing this mattress.
We thought we had made a huge mistake purchacing this mattress. The first one arrived damaged. The second was sealed in a plastic package, and when we opened it in our room there was a potent smell being emitted from the foam. We still tried to sleep on it, but decided to move to our quest bedroom within an hour. We left our bedroom windows open and door shut for a little over a week. Thankfully the smell left.
As if the smell weren't enough, the mattress proved to be very very firm, and slow to react when we changed sleeping positions. The mattress was my choice, and I could tell my wife was losing patience. We went and purchased a down-like matress topper. The topper made the mattress bearable, but still not all that great.
Over the next week or two we became pleasently surprized as the mattress "broke in." It became much softer-though it still gives firm support-and it responds much faster to change of position. After a month or so we spun the bed 180 degrees in order to use the weight of our upper body to break in the foot of the bed. Since we let the smell fade and the mattress soften up, we both agree we've never slept better. It's safe to say we'll never go back to a "traditional" mattress. Looking back our patience was worth the difference in $$$ between the name brand foam mattresses. We rave about how comfortable our new bed it to all who will listen.
Just as good as Tempur-pedic at a fraction of the price! July 3, 2006
C. Cecil (PA)
12 out of 14 found this review helpful
We tried several memory foam beds including Tempur-pedic. We were going to spend the extra money on one until I read the feedback on this bed. We figured we could return it if we did not like it. We cannot tell the difference between this and the more expensive one we almost bought. We saved over $1,000 by buying this one. It is made of superior foam. Don't waste your money on the expensive one, buy this one, you will not be disappointed. Thanks to everyone who left feedback that helped me decide to get this one!
Showing reviews 1-5 of 27
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